Dear Guests,
We sincerely appreciate your continued patronage of our establishment.
When using booking platforms such as Rakuten Travel, Expedia, or Agoda,
instances have occurred where essential check-in information (including your check-in code)
fails to reach guests due to incorrect or unregistered email addresses.
As our facility operates unstaffed and relies on self-check-in procedures,
calls received around 3:00 PM on the day of arrival may not be promptly addressed
due to front desk congestion.
Furthermore, email enquiries may sometimes fail to match your reservation details,
resulting in delays during check-in. Please note that after your booking is confirmed,
instructions for accessing your “My Page” will be sent automatically.
If you do not receive your My Page details, there may be an error in the email address you provided.
We kindly ask you to double-check this information.
To ensure a smooth stay for our guests,
we kindly request that you provide an accurate email address and telephone number
when making your reservation.